Terms of service

1. Parties and business-only use

The supplier is Veyran 42 Ltd, registered in England and Wales with company number 17422794, whose registered office is 8 Castle Gate, Tickhill, DN11 9QU. In these terms, “you” means the business buyer placing the order. You confirm that you are acting wholly or mainly for business purposes and have authority to bind that business. Nothing in these terms excludes or limits any liability or right that cannot lawfully be excluded or limited.

2. When a contract and delivery target begin

Payment and submission of testing details are a request for the service, not automatic acceptance. We may reject work that is unsafe, unauthorised, high-stakes, regulated, misleading, incomplete or outside the pilot. The contract and 72-hour delivery target begin only when Veyran 42 sends written confirmation of the exact accepted product, version, environment, cases, exclusions and access route. If we reject the request before scope acceptance, we return the service payment in full.

3. What the £249 pilot includes

The total price is £249. Veyran 42 Ltd is not VAT registered; no VAT is charged.

The pilot covers one eligible AI agent or bounded workflow, one frozen version or configuration, and up to 25 agreed normal, edge, adversarial/tool-boundary and recovery cases. Dangerous actions are simulated by default. The deliverables are a written evidence pack and reusable regression cases. The pilot includes one pre-freeze clarification round and one factual-correction round.

4. Point-in-time and non-exhaustive result

A result describes only what the exact accepted version did in the agreed environment when run against the agreed cases. It is not a statement about every possible input, attack, integration, dependency, future update or production condition. Any change to code, model, prompt, plugin, provider, permissions, tools, data, environment or configuration may make the result inapplicable. A failure discovered by our testing is a service result, not non-delivery.

5. Services specifically excluded

Launch Gate is not penetration testing, vulnerability assessment, red-team certification, cybersecurity audit or certification, legal or regulatory advice, safety assurance, compliance certification, remediation, deployment approval, incident response, continuous monitoring or managed security. We do not promise that the system is secure, fit for every purpose, free from defects, incapable of harmful behaviour, or that it will not fail, be misused or be hacked. No result is permission or a recommendation to launch.

6. Your responsibilities

You remain responsible for deciding whether and how to deploy; obtaining any specialist security, legal, regulatory or safety review needed; and operating appropriate access controls, permissions, patching, monitoring, logging, backups, recovery and incident response. You must provide accurate and complete information, identify the product/plugin/platform and exact version, disclose relevant dependencies and limitations, maintain written authority, and supply a safe isolated test surface containing only synthetic or irreversibly redacted material. Customer, employee, user or other third-party personal data, secrets and production credentials are prohibited. You must not treat or describe our result as certification, a security guarantee or permission to launch.

7. Third-party products and changes

Veyran 42 does not develop, control or warrant a third-party plugin, platform, model, provider or dependency merely because it is included in a test. We are not responsible for a vendor change, outage, vulnerability, hidden behaviour, undocumented dependency or later modification you make that was outside the accepted scope or occurred after testing. You remain responsible for supplier selection, licences, terms and ongoing vendor/security management.

8. Permitted reliance and reporting

The evidence pack is for your internal decision process concerning the accepted version and scope. You must not present it to your customers, investors, regulators or other third parties as independent certification, comprehensive security assurance or a guarantee. No third party may rely on it unless Veyran 42 expressly agrees in writing. Any public quotation or claim about the result requires our prior written approval.

9. Changes, delays and blockers you control

Material scope or system changes may require a revised quote or new order. The delivery target pauses while required information, an authorised safe test surface or another dependency you control is unavailable, and resumes only when Veyran 42 confirms in writing that the blocker is cleared. We may stop testing immediately if continuing could cause harm, exceed authority or expose secrets, credentials or personal data prohibited by this pilot.

10. Intellectual property, confidentiality and data

You retain ownership of materials you supply. Subject to full payment, you may use your report and regression artefacts internally. Veyran 42 Ltd retains its pre-existing methods, templates, know-how and synthetic assets. The privacy notice and accepted scope identify the approved data route, processors, retention and deletion position. This pilot does not accept third-party personal data, secrets or production credentials in test materials. Material containing them is outside scope and must not be submitted.

11. Fees, cancellation, refunds and complaints

The separate cancellation and refund policy forms part of these terms. Complaints may be sent to hal@veyran42.co.uk. The durable scope-acceptance confirmation will record the accepted scope, price, timing, terms version and cancellation route.

12. Standard of service and remedies

Veyran 42 Ltd will perform the accepted service with reasonable skill and care. The first remedy for a substantiated service defect is correction or re-performance where reasonable, followed where appropriate by a refund of the affected service fee. This does not remove any remedy the law does not allow us to remove.

13. Your decisions and liability

You remain solely responsible for deciding whether and how to act on the evidence pack, deploy the tested system or accept any resulting operational, commercial, security or compliance risk. The service is a bounded point-in-time diagnostic, not certification, a guarantee of safety or a substitute for specialist advice. To the fullest extent lawful, Veyran 42 Ltd excludes liability for indirect or consequential loss and for loss of profit, revenue, opportunity, goodwill, anticipated savings, data or business interruption. It is not liable for loss caused by inaccurate or withheld information, changes made by you or a vendor, use outside the accepted scope, or failure to maintain reasonable controls. Subject to the paragraph below, Veyran 42 Ltd's total aggregate liability arising from an order will not exceed the fees actually paid for that order.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Each exclusion and limitation applies only to the extent that it is reasonable and enforceable under applicable law.

14. Governing law and third-party rights

These terms and any non-contractual dispute are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. A person who is not a party has no right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.